We offer Free Economy Shipping on all orders (7-10 Calendar Days) for orders shipping to the United States. Shipments to Alaska, Hawaii, Puerto Rico, US Territories and APO/FPO addresses take additional time. If you require a faster service, we offer an Express Shipping (4-5 Business Days) option for $14.99 on all orders.
Delivery time is determined from the date the order is shipped. Most orders ship the following business day. However, processing time varies depending on personalization selection and does not include weekends or holidays.
A confirmation email with tracking information will be emailed to you once your order has shipped.
We offer international shipping on all orders with an estimated delivery time of 20 – 25 calendar days, at an additional cost of US$9.99 as a flat rate per product. For each additional product will have a shipping cost of US$4.99.
We offer virtual tracking of your order for the countries listed below:
Australia | Austria
Belarus | Belgium
Brazil | Bulgaria
Canada | Colombia
Croatia | Czech Republic
Denmark | Estonia
Finland | France
Georgia | Germany
Gibraltar | Greece
Hong Kong | Hungary
Iceland | India
Indonesia | Ireland
Israel | Italy
Japan | Lebanon
Lithuania | Luxembourg
Malaysia | Malta
Mexico* | Netherlands
New Zealand | Norway
Poland | Portugal
Romania | Russia**
Saudi Arabia | Serbia
Singapore | Slovakia
Slovenia | South Korea
Spain | Sweden
Switzerland | Taiwan | Thailand
Turkey | United Arab Emirates
United Kingdom | Vietnam
If your country is not listed above, online tracking at your destination will depend on their respective postal service.
As the buyer, you are liable for all import duties, customs and local sales taxes applied by the country you are shipping to. Payment of these is necessary to release your order from customs on arrival.
A confirmation email with tracking information will be emailed to you once your order has shipped. Since shipping is often affected by the processing time of the Customs and delivery standard in the destination country, the estimated delivery date indicated on the Web site is strictly for reference only and shall not be regarded as a commitment. SINGULARLIST does not guarantee orders to be delivered by a particular time and shall not be liable for any direct / indirect loss caused by delivery issues. If there is a necessity to check the status of the article in the destination country with local postal service, you will need to carry out the enquiry on your own and SINGULARLIST will not be responsible for any fees (such as communications) incurred.
Your order will arrive in our packing bag, inside a bag with the SINGULAR brand with the cardboard box covered with our brand tape. We also recommend that this wrap is perfectly suited for gifts.
For the Dominican Republic we offer our gift packaging with an additional cost of $3 (Check the Gift wrapping box at the time of finalizing and confirming your order).
We accept payments with Visa, MasterCard, American Express and PayPal. Reminding our users that our platform is safe and reliable.
Make sure you are entering your credit card number and CVV (back 3 digits) correctly. If you’re using an international card and this is your first eCommerce purchase with that card, you may need to contact your bank to approve the transaction.
If the problem persists you can send an email to our support team at [email protected] and you will be assisted as soon as possible.